Corti is an artificial assistent who assists during phone calls to the emergency number. The goal is to assist the control room as well as possible, so the staff can work even more efficiently. Corti listens to things that are being said, but also voice and surroundings during the phone conversation. This happens in real-time during the conversation and Corti uses AI to instruct the professional on what to ask or which instructions should be given to the caller. In this way, emergency care is assisted in the assessment of what is necessary and what is the best course of action. This alleviates the work for the healthcare professional and can curb costs by preventing worse situations.
