Platform24 is a fully equipped telehealth platform that targets acute and chronic healthcare. The platform consists of five main modules: Traige24 for automated triage and medical history presentation, Consultation24 for communication between healthcare professionals and patients, You24 for digital health chain administration, Connect24 for integration with other ecosystems and Manage24 for customisation to fit the unique needs of a healthcare professional. Consultation24 facilitates virtual visits between patients and healthcare professionals via a secure chat or video connection. It enables healthcare professionals to manage multiple patient consultations simultaneously and conduct the consultation more efficiently. Patients are able to schedule their appointment using ‘tickets’. The platform aims to improve healthcare accessibility, efficiency and safety