Ginger.io is an app for people with mental health issues, especially depression or anxiety. The app enables a patient to make a secure connection to a counsellor, therapist or psychiatrist, who can then respond to specific questions or provide a full consultation. A common experience of such individuals is that the symptoms are often not at their worst when an ordinary session takes place. Ginger.io allows a practitioner to intervene at crucial moments. A special feature of the app is that the team at the other end can also monitor the user’s progression over time. The type of support can then be precisely geared to the presenting symptoms.